Shipping Policy
Thank you for shopping with RudiMadhuli.com. We are committed to providing you with a smooth and efficient shipping experience. Please review our shipping policy below:
1. Order Processing
1.1. All orders are processed and dispatched within 3 to 5 business days of receiving the order. Orders are not shipped or delivered on weekends or public holidays.
1.2. Once your order is dispatched, you will receive a confirmation email with tracking information.
2. Shipping Methods
2.1. We use a range of reputable shipping companies to ensure your order reaches you safely and promptly. Depending on your location and the serviceability, we may use Indian Post, DHL, Delhivery, FedEx, or other reliable carriers.
2.2. The choice of shipping company will be determined based on the delivery location and the serviceability of the area.
3. Delivery Time
3.1. For deliveries within India, the usual delivery time is 7 to 15 business days, depending on the shipping company and the delivery location. While we strive to ensure timely delivery, we cannot guarantee specific delivery dates.
3.2. Once your order is dispatched, the estimated delivery time will be provided based on the carrier’s standard delivery times and the distance from our warehouse.
4. Shipping Costs
4.1. Shipping costs are calculated based on the delivery location and the weight of the order. The shipping fee will be displayed at checkout before you confirm your purchase.
5. Delivery Issues
5.1. If you experience any issues with your delivery, such as delays, damaged goods, or missing items, please contact us immediately at info@rudimadhuli.com. We will work with the shipping company to resolve any problems and ensure your satisfaction.
6. Address Accuracy
6.1. Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided.
7. Contact Us
8.1. If you have any questions about our shipping policy or need assistance with your order, please contact us at info@rudimadhuli.com.